Shipping Policy
Shipping and Tracking Policy
ndestore.com strives to ensure that orders are delivered promptly and securely. Below are the details of our domestic and international shipping providers, along with guidelines for tracking and addressing concerns regarding shipment.
Domestic Shipping:
Our official domestic shipping service provider is PostEx. Please note that all delivery services are rendered through third-party service providers and acts as a facilitator. Once your order is dispatched, an invoice and tracking details will be sent to your registered email address.
In the event you do not receive the shipping details, kindly check your spam or junk folders, as well as any other relevant email folders.
Our handling instructions for all domestic shipments are straightforward:
“Handle with Care and Call Before Delivery.”
For tracking domestic shipments, please use the following resources:
Website: postex.pk/tracking
Phone: +92-423-111-786-227
Email: support@postex.pk
International Shipping:
Our official international shipping service providers are DHL and Pakistan Post. These services are also facilitated through third-party service providers. Once your order is dispatched, a copy of the invoice and tracking details will be shared via your registered email address.
If you do not receive the shipping information, please check your spam or junk folders and any other email folders.
Our handling instructions for international shipments remain consistent:
“Handle with Care and Call Before Delivery.”
For tracking your international shipments, please use the following platforms:
DHL Tracking: DHL Tracking Portal
Pakistan Post Tracking: Pakistan Post Tracking Portal
Delays and Complaints:
In instances where there is a delay in shipment, you may file a complaint by contacting us via WhatsApp. Please include your order number in your message for prompt assistance.
WhatsApp (Text Only): Contact Us Here
We appreciate your understanding and cooperation as we work with third-party service providers to deliver your orders efficiently. For further inquiries, please reach out to us via our contact details provided in the “Contact Us” section of our website.